General Information
Bodyleaf.in is a premier online store offering a wide range of high-quality skincare, haircare, and Eau de Parfums products. We are committed to providing products that cater to diverse beauty needs and preferences.
You can contact us via email at care@bodyleaf.in or call our customer service at +91 8866783366. Our customer service hours are from 9 AM to 6 PM, Monday to Saturday.
Currently, we are an online-only store. You can browse and purchase our products exclusively through our website.
Orders
To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. You will be guided through the payment process to complete your order.
You can change or cancel your order within 2 hours of placing it. Please contact our customer service team as soon as possible to make any changes.
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website.
Shipping
We offer standard and express shipping options. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.
Currently, we only ship within India. We are working on expanding our shipping options to international locations.
We offer free shipping on orders above the minimum order amount, which may vary. Shipping rates shown at checkout are final and Cash on delivery available at ₹20 COD charges
Returns & Refunds
Please kindly refer to our Shipping & Returns Policy for more information.
To modify or cancel an item, contact our customer service team to request a return authorization. We will provide you with instructions on how to send the item back to us.
Refunds are processed within 5-7 business days after we receive the returned item. The refund will be credited to the original payment method used for the purchase.
Products
Yes, all our products are cruelty free. We do not test our products on animals.
We occasionally offer samples with purchases or as part of special promotions. Please check our website or subscribe to our newsletter for updates on sample availability.
Each product page includes detailed information about the product, including its benefits and suitable skin or hair types. If you need personalized recommendations, feel free to contact our customer service team.
Payments
We accept major credit cards (Visa, MasterCard, American Express), debit cards, and digital wallets (Paytm, Google Pay, PhonePe). We also offer Cash on Delivery (COD) for select locations.
Yes, we use industry-standard encryption to ensure that your payment information is secure. Your privacy and security are our top priorities.
Promotions & Discounts
We regularly offer discounts and promotions. Please subscribe to our newsletter and follow us on social media to stay updated on our latest offers.
To use a promo code, enter the code at checkout in the designated field. The discount will be applied to your order total.
Account
No, you can place an order as a guest. However, creating an account allows you to track your orders, save your shipping information, and receive special offers.
To create an account, click on the "Sign Up" button at the top right corner of our website and fill in the required information.
If you forget your password, click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Other
We value your feedback. Please email us at care@bodyleaf.in or use the contact form on our website to share your thoughts and suggestions.